24/7 Support Available

We're Here to Help

Experience industry-leading support with average response times under 5 minutes. Our expert team is available 24/7 to assist you with any questions or issues.

<5 min

Average Response Time

<10 min

First Contact Resolution

95%

Customer Satisfaction

24/7

Support Availability

Choose Your Support Channel

Multiple ways to get help - pick what works best for you

Discord Support

Open a ticket in our Discord server for community support and quick responses

Avg: 15 min24/7

Website Ticket

Submit a detailed support ticket through our website portal for tracked assistance

Avg: 15 minutes24/7

What Makes Our Support Different

We champion solutions, not just answers

Expert Technical Team

Our support staff aren't just ticket responders - they're experienced system administrators, developers, and gaming server experts who understand complex technical issues.

Proactive Monitoring

We monitor your services 24/7 and often fix issues before you even notice them. Our automated systems detect problems and alert our team instantly.

Free Migration Service

Switching hosts? We'll handle the entire migration for free. Our team will transfer your files, databases, and configurations with zero downtime.

Custom Solutions

Need something specific? We provide custom configurations, optimization recommendations, and even help with plugin/mod installations. No question is too complex.

Frequently
Asked Questions

Yes, RocketNode is your go to when it comes to hosting your services, whether it be for singleplayer or for a community, we're ready to support you throughout the process. From guaranteed uptime, to fully manageable services and support, we ensure that we as a hosting provider are always ready to provide you with the best service possible.

Do you have more questions?

Our support team is here to answer all your questions, at all times. Alternatively, you can view our knowledgebase for more information.

Backed By Thousands of Positive Reviews

Latest Blog Posts

Get the latest news, updates, and tips for running your game servers.

Can You Play FiveM on GTA V Enhanced Edition? (Full PC Guide)

FiveM doesn't fully support GTA V Enhanced Edition yet, but early access for server owners launches July 21, 2026. Here's the compatibility timeline, script support, and migration guide.